Privacy Policy

Last Updated: 15.01.2026

This Privacy Policy describes how SmartSellio ("the App") collects, uses, and shares information when you install or use the App in connection with your Shopify-supported store.

  1. Personal Information the App Collects

    When you install the App, we are automatically able to access certain types of information from your Shopify account:

    • Information about you and your store: This includes your name, email address, and store URL.
    • Order Information: To calculate conversion rates, the App tracks data only from new orders created after the app installation.
  2. How We Use Your Information

    We use the information we collect from you and your customers to:

    • Provide the core functionality of the App (displaying product recommendations).
    • Conversion Tracking: The App performs a simple check to determine whether a product from the upsell offer was purchased in the order and at what amount. This is the only data collected for tracking purposes.
  3. Data Retention and Deletion

    Your privacy is important to us. When you uninstall the App, all collected data is automatically and permanently deleted. No data is retained or stored anywhere after uninstallation.

  4. Sharing Your Personal Information

    We do not sell, rent, or share your personal information with third parties for marketing purposes. We only share information to comply with applicable laws and regulations or to protect our rights.

  5. Your Rights

    If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

  6. Changes

    We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

  7. Contact Us

    For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected]